Senior IT Field Specialist

Join The Salvation Army as a Senior Field Specialist managing IT solutions across Ottawa and Montreal. This hybrid role emphasizes technical support, system upgrades, and stakeholder collaboration.

In this key position, you will oversee IT operations, network security, and end-user systems across multiple TSA locations. With a focus on aligning technology with organizational goals, you will ensure optimal performance and security. Strong technical skills and a proactive approach to problem-solving are essential for this role.

Key Responsibilities:

• Direct IT operations for TSA locations in Ottawa and Montreal

• Support new IT systems implementation and network policies

• Evaluate technology for efficiency and recommend upgrades

• Manage network-connected systems and support security controls

• Provide training on systems including Office 365 and devices

Requirements:

• Diploma or degree in computer science or related field

• Minimum five years in IT systems support

• Valid driver’s license and clean driving record

• Strong understanding of hardware/software and networks

• Ability to identify and address potential risks proactively

Utilize your IT expertise to enhance service quality for The Salvation Army.
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