Business Analyst: Salesforce Solutions

Join Algonquin College as a Business Analyst focused on Salesforce solutions. Drive impactful changes within the organization by bridging business needs with technology solutions.

In this full-time role, you will leverage your analytical skills to understand institutional objectives and improve client engagement through Salesforce Administration. Your contributions will range from stakeholder collaboration to requirements gathering and system configuration, ensuring effective technology adoption. This dynamic position is essential for fostering innovation across the College.

Key Responsibilities:

• Bridge technical solutions with business needs through analysis

• Design and optimize Salesforce configurations and workflows

• Facilitate stakeholder sessions to gather requirements

• Develop and maintain training materials for users

• Support governance and continuous improvement initiatives

Requirements:

• Significant experience in CRM management and Salesforce

• Proven track record in business process improvement

• Strong analytical and problem-solving abilities

• Familiarity with data governance and reporting in Salesforce

• Relevant Salesforce certifications are a plus

Make a difference in the educational landscape by enhancing Salesforce use at Algonquin College.
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