Maintenance and Support Engineer

A Bachelor’s or Higher Degree is the minimum entry required for the position

This job posting is for an existing, active vacancy and We are looking to hire an Skilled Maintenance and Support Engineer immediately.

Role Overview:

We are seeking an experienced Infrastructure Manager to oversee and maintain our cloud infrastructure, ensuring optimal uptime, reliability, and performance across AWS environments. This role will also involve managing the end to end SSL certificate lifecycle to uphold security and compliance standards. As our organization transitions into development and database roles, the ideal candidate will take on responsibilities that extend beyond traditional IT operations, including server administration and maintenance across Windows environments.

• Manage and maintain cloud infrastructure on AWS, ensuring high availability and performance.
• Oversee the SSL certificate lifecycle, including procurement, installation, renewal, and compliance management.
• Transition into development and database roles, taking on additional responsibilities as needed.
• Handle server administration tasks, including configuration, maintenance, and troubleshooting across Windows environments.
• Collaborate with cross functional teams to ensure seamless integration of infrastructure with development and operational processes.
• Monitor system performance and implement improvements to enhance reliability and efficiency.
• Develop and maintain documentation related to infrastructure processes and configurations.
• Provide technical support and guidance to team members and stakeholders.
• Stay updated on industry trends and best practices related to cloud infrastructure and security.

• Proven experience in infrastructure support, particularly in managing AWS environments.
• Strong knowledge of SSL certificate management and security compliance.
• Experience with server administration and maintenance in Windows environments.
• Ability to troubleshoot and resolve infrastructure related issues effectively.
• Excellent communication and collaboration skills.

• Familiarity with Dev Ops practices and tools.
• Experience with database management and development.
• Knowledge of automation tools and scripting languages.
• Certifications in AWS or related cloud technologies.

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5 7 years of experience in infrastructure management and support.
• Proven track record of managing cloud infrastructure and ensuring system reliability.
• Strong analytical and problem solving skills.

The pay rangeforthis role is $120,000- $125,000 per annumincluding any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruitersformore details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience, and location of the candidate.

This job is open for contract as well with a pay range of CAD 60-65/hr (max.)

AI tools may assist in the recruitment process; however, all hiring decisions are made by the recruitment team based on a comprehensive evaluation of candidates.

“Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations.

Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator .”