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Job Description & How to Apply Below
Job Type: Hybrid (2-3 days a week onsite)
Job Description:Mandatory
Qualifications:
- Must have a College Diploma or University Degree in an IT discipline.
- Must have 7+ years of experience withing the last 10 years in Service Now Development.
- Must have 7+ years of technical expertise in the following areas:
- Service Now App Engine Studio:
Advanced Proficiency in building apps using AES. - Service Now Platform Knowledge:
Familiarity with tables, forms, ACLs, and Flow Designer. - Low-Code Development:
Ability to create apps without heavy scripting. - Service Now Employee Center / EC Pro.
- HRSD, ITSM, and Employee Workflows.
- Knowledge Management, taxonomy design, and content governance.
- Strong delivery skills and ability to work in agile sprints and deliver rapid prototypes.
- Strong collaboration and documentation skills.
- Experience with business requirements gathering.
- Experience with Service Now Studio for advanced scripting.
- Experience with Service Portal widgets, Next Experience.
- Knowledge of Integration Hub, Performance Analytics, and UI Builder.
- Strong UX and accessibility awareness.
- Experience in Azure Dev Ops pipelines.
- Possess a Service Now Certification (Application Developer, Implementation Specialist or System Administrator).
- Bilingual in English and French.
- Located in the National Capital Region (NCR) and available to work hybrid.
- Previous experience with the federal government crown Corp or other public sector preferred.
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