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Senior Customer Success Leader, MSP & Cybersecurity

Job in Ottawa, Ontario, Canada
Listing for: Malleum
Full Time position
Listed on 2026-08-02
Job specializations:
  • IT/Tech
    Cybersecurity
Salary/Wage Range or Industry Benchmark: 120000 - 150000 CAD Yearly CAD 120000.00 150000.00 YEAR
Job Description & How to Apply Below

Malleum, a Ottawa-based cybersecurity company, seeks a Senior Customer Success Manager to build the customer success function for our MSP and lead post-sale relationships, onboarding, and value realization.

You will create scalable processes, health metrics, and executive cadence, partnering with delivery, security, operations, and sales to drive retention and growth. This is a senior, hands-on builder role for strategic impact.

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Position Requirements
10+ Years work experience
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