Director, Information Management and Technology

Reports to:

Vice President, Operations and CFO
Duration:
Indeterminate

Location:

Ottawa (hybrid)
Hiring range: $97,990 to $122,487. Compensation above this range may be considered for candidates with significant experience or specialized expertise.

The Canadian Wildlife Federation (CWF) is a national not-for-profit charitable organization dedicated to ensuring an appreciation of our natural world and a lasting legacy of healthy wildlife and habitat. By spreading knowledge of human impacts on the environment, developing and delivering educational programs, conducting research, promoting the sustainable use of natural resources, and advocating for effective wildlife policy and regulation, CWF strives for a future in which Canada’s wildlife is conserved for generations to come.

Diversity is a fundamental part of our core values; we create every opportunity to become more inclusive. We encourage applications from qualified candidates from all diverse communities including, but not limited to, Indigenous persons, racially visible persons, people with disabilities, 2

SLGBTQ+, and women in non-traditional roles.

At the Canadian Wildlife Federation (CWF), technology and information are essential to advancing our mission to conserve and inspire the conservation of Canada's wildlife and habitats. Reporting to the Vice President, Operations and CFO, the Director, Information Management and Technology provides operational leadership for the organization's information management and technology functions, ensuring our people have the secure, reliable, and effective systems, data, and digital tools they need to deliver meaningful conservation outcomes.

The Director leads the day-to-day management and continuous improvement of CWF's information management and technology environment, including information management practices, technology infrastructure, cloud services, cybersecurity, business applications, collaboration tools, and user support. Working closely with leaders and staff across the organization, the Director implements technology priorities, modernizes systems and processes, strengthens information governance, and enables technology solutions that improve collaboration, decision-making, and organizational effectiveness.

As CWF's senior operational leader for information management and technology, the Director provides leadership to staff and external service providers while ensuring technology services are secure, reliable, responsive, and aligned with organizational needs. The role champions continuous improvement, manages technology risks, and fosters a service-oriented culture that equips employees with the information and technology they need to support wildlife conservation and engage Canadians from coast to coast to coast.

Information Management & Data Practices

• Leads the day-to-day management of CWF's information management and technology environment, ensuring organizational information, systems, infrastructure, and technology services are secure, reliable, and effectively maintained.
• Oversees technology infrastructure, networks, devices, cloud-based platforms, business applications, collaboration tools, and technical support services.
• Establishes and maintains standards, processes, and practices for information management, data governance, access control, records retention, information security, and technology operations.
• Supports the effective use of technology to improve collaboration, information sharing, operational efficiency, and service delivery across the organization.
• Monitors system performance, capacity, security, and availability, implementing corrective actions as required.
• Oversees user access, onboarding, offboarding, provisioning, and technology support processes.

Cybersecurity, Risk & Compliance

• Implements and monitors cybersecurity controls, operational security practices, and information protection measures to safeguard organizational systems, information, and technology assets.
• Supports business continuity, disaster recovery, incident response, privacy, and cybersecurity compliance requirements.
• Monitors technology and information…