Senior Commercial Off The Shelf (COTS) Application Specialist

CFMWS - WHERE PURPOSE MEETS PASSION!

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

This is an opportunity to help build and shape a newly established Workday Digital Capability Team responsible for the long-term success and evolution of one of the organization's most important enterprise platforms.

We are assembling a team of experienced Workday professionals who will serve as functional and technical leaders, driving platform optimization, innovation, governance, and continuous improvement. This is more than a support role - it's an opportunity to influence how Workday capabilities are delivered, help establish best practices, and play a key role in shaping the future direction of the platform.

Successful candidates will work closely with business leaders, HR, Payroll, Finance, IT, and other stakeholders to enhance business processes, solve complex challenges, and unlock new capabilities that deliver value across the organization.

Successful candidates may be considered for one or more of the following areas based on their experience, certifications, and technical expertise:

• Workday HCM & Compensation
• Workday Payroll, Absence & Time Tracking
• Workday Benefits & Recruiting
• Workday Reporting, Security & HRIS

We are looking for professionals who enjoy building, improving, and leading change—individuals who want to be part of a growing team that will help define the future of Workday capability, governance, and support within the organization.

Depending on your area of specialization, responsibilities may include:

• Serving as a Workday Subject Matter Expert (SME)
• Configuring, maintaining, and optimizing Workday modules and business processes
• Supporting production operations, releases, upgrades, and enhancements
• Troubleshooting configuration, integration, reporting, security, and business process issues
• Designing and maintaining reports, dashboards, calculated fields, and analytics
• Supporting data governance, compliance, security, and audit activities
• Managing integrations, EIBs, testing, validation, and tenant activities
• Collaborating with HR, Payroll, Finance, IT, and business stakeholders to improve business outcomes
• Identifying and implementing opportunities to improve system effectiveness, efficiency, and user experience

College diploma or certificate in Information Technology, Human Resources Information System (HRIS), Computer Science or a related field AND several years of experience in software development, support and maintenance

AND

Workday certification, as an asset

In off-the-shelf/software application maintenance, support and development

In systems analysis and data administration

In managing the software development lifecycle (SDLC)

In managing the implementation of software solution projects

In applying policies, procedures, and regulations

In developing and managing IM/IT contracts and consulting services

In multiple Workday modules such as, CORE HCM, Compensation, Benefits, Absence…