Program Specialist,Analytical Data Management Job Ottawa area,Ontario Canada,IT/Tech

Program Specialist, Analytical Data Management

We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and together with our partners we provide essential information on Canada's health systems, enabling decisions that lead to healthier Canadians. As a valued member of the CIHI team, you and your work will have a pivotal role in the evolution of Canada's health care systems.

CIHI is recognized as an exceptional place to work that embraces diversity, respect, integrity, collaboration and innovation. Learn about our Equity, Diversity and Inclusion Strategy and the work being done to create a more inclusive and welcoming organization by focusing on how we learn, govern and practise.

At CIHI, we recognize what matters to our employees. Some of the benefits of working at CIHI include

Retirement Planning Program
Generous vacation days for permanent and long-term contracts
Work-life balance
Learning and Professional Development Program
Flexible benefits program from your first day on the job for permanent and long-term contracts

Why is this role important?

The Program Specialist provides subject-matter expertise, project coordination, and program support, including analytical input if needed, to advance organizational priorities related to data governance and data access, stakeholder engagement, and program delivery. Working in a collaborative, matrix environment, the role contributes to the development, implementation, and continuous improvement of program activities, frameworks, tools, and processes that support departmental and organizational initiatives.

The Program Specialist prepares presentations, reports, and briefing materials, while supporting documentation and dissemination of products and materials. This may involve supporting data access processes and tools, related governance documentation, user support and troubleshooting, and other data governance initiatives, including metadata management. The role helps plan and implement engagement strategies, contributes to the integration of initiatives across teams, and ensures deliverables are completed on time and to a high standard.

Through these activities, the Program Specialist supports appropriate data access, improved data and understanding and usability, , and alignment with organizational goals, while fostering continuous improvement and effective stakeholder participation.

What you'll do

1. Plan, coordinate and monitor projects and deliverables (e.g., workplans, timelines, status reporting, risks, budgets as applicable).

2. Conduct research, environmental scans, literature reviews and synthesize findings into summaries and recommendations.

3. Respond to stakeholder or client information requests and support dissemination and onboarding activities.

4. Support stakeholder engagement activities, including coordinating meetings, consultations, education and workshops; prepare materials and track outcomes.

5. Build and maintain effective relationships with internal teams, external partners, vendors and subject matter experts; act as a liaison to support alignment and information sharing.

6. Coordinate review cycles and manage feedback, approvals, version control and documentation.

7. Draft and contribute to reports, briefing notes, presentations, training materials and other communications.

8. Maintain and improve processes, tools, SOPs, templates, and records management practices.

9. Develop and maintain knowledge of stakeholder priorities, program objectives, and relevant practices.

10. Support data-related processes and workflows, including data intake, validation, documentation, and release activities.

11. Support the development, testing, quality assurance, maintenance, and delivery of data systems and data products (e.g., datasets, reports, dashboards), including preparation of metadata and supporting documentation.

12. Collaborate with information technology teams to support implementation, maintenance, and issue resolution activities related to data systems.

13. Coordinate data quality and validation activities, including issue tracking and resolution.

14. Contribute to documentation of data processes, systems, and workflows, and support implementation of process or system improvements.

What you'll bring to the table

Undergraduate degree in Health Sciences, Health Information, Social Sciences, Public Administration, Information Science, Business or related field, or equivalent combination of education and related experience.
3–5 years of relevant experience in health care or related sectors, with strong accountability, project coordination, program delivery, and program support skills.
Demonstrated experience collaborating with internal and external stakeholders and subject‑matter experts to support project activities and deliverables.
Experience in the subject matter relevant to the position with the ability to provide…