ServiceNow CMBD Technical Advisor

ottawa, ON

Contract

• Perform Service Now Configuration Management Database (CMDB) assessments and develop a roadmap for enhancements and stabilization
• Identify opportunities for improving the quality of data in the Configuration Management Database (CMDB)
• Troubleshoot and debug existing CMDB interfaces and improve them
• Establish a technical project plan with key milestones and provide status updates
• Create Service Now epics and stories
• Document key technical decisions, issues, and enhancements throughout the development lifecycle
• Report on development work progress
• Ensure smooth transition from development to operation by working with the support team
• Provide guidance and expertise to various stakeholders throughout the project lifecycle
• Communicate and collaborate with project team members and key stakeholders throughout the project
• Other related activities and deliverables as required

• Minimum of five (5) years of demonstrated experience as a technical lead for Service Now implementations.
• Minimum of five (5) years of demonstrated experience with the Service Now CMDB

• Minimum of five (5) years of demonstrated experience as a technical lead for Service Now implementations.

• University degree or college diploma in business administration, statistics, or a related field

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit  .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.