Manager, HCM Systems and People Analytics (CON

Job Number: JR106696

Job Title:

Manager, HCM Systems and People Analytics (CON) Union:
Union:
Job Category:
Management Hospital

Location:

Consilium Place Job Type: Permanent, Full time Number of Positions: 1 Minimum - Maximum Hourly Rate: $68.58 - $79.50

Hours:

Days

Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east.

We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the 2021 Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our leading edge work on Communities of Inclusion, Inclusion Calendar, Health Equity Certificate Program and much more.

We are also proud to be named Canada’s Most Admired Corporate Cultures for 2023 – 2025 and Greater Toronto's Top Employers for 2026. Learn more at

Position Overview:

Reporting to the Director, HCM Systems & People Analytics, the Manager, HCM Systems and People Analytics is responsible for the operational leadership, administration, optimization, and ongoing support of Scarborough Health Network's HR systems, including Workday and Parklane. The Manager oversees a team responsible for HR systems administration, reporting, workforce analytics, system maintenance, user support, and continuous improvement activities that enable efficient and effective HR operations.

Working closely with Human Resources, Payroll, Finance, Information Technology, Occupational Health & Safety, and operational leaders, the role ensures HR systems are configured, maintained, and optimized to support workforce planning, talent management, compliance, reporting, and employee lifecycle processes. The Manager is accountable for the integrity, security, and effectiveness of HR data and systems, while driving operational excellence through process improvement, system adoption, workforce analytics, and customer service.

The successful candidate combines strong HR systems expertise, people leadership, and business acumen to support SHN's People Strategy and operational priorities.

HR Systems Operations & Optimization Provides operational leadership and oversight for Workday and Parklane, ensuring system reliability, performance, availability, and alignment with business requirements. Oversees the day-to-day administration, maintenance, configuration, security, support, testing, upgrades, releases, and enhancements of HR systems. Monitors and resolves system issues, defects, and service requests, ensuring timely escalation and resolution. Maintains system documentation, configuration standards, operating procedures, and support processes.

Evaluates existing workflows and business processes and implements system-based solutions to improve efficiency, accuracy, compliance, and user experience. Identifies and implements opportunities for automation, standardization, and optimization of HR system functionality. Leads and supports system-related projects, enhancements, upgrades, testing, and change management initiatives. Ensures systems, workflows, and business processes remain aligned with collective agreements, organizational policies, legislative requirements, and operational needs.

Monitors industry trends and best practices in HR systems administration and recommends enhancements to improve system performance and service delivery.

Workforce Analytics, Reporting & Data Governance Oversees workforce reporting, dashboards, scorecards, and analytics to support operational and strategic decision-making. Develops and monitors key workforce metrics related to recruitment, retention, attendance, vacancies, workforce planning, and employee lifecycle activities. Ensures the accuracy, integrity,…