Is this you? Are you a Network Engineer with experience supporting cloud and managed infrastructure environments?
Do you thrive in a customer-focused role, enjoy solving complex networking and security challenges, and want to contribute to innovative cloud solutions?
If so, we'd like to hear from you! Who are we? Glad you asked!
Opti9 is a trusted cloud solutions provider committed to delivering industry-leading, tailored solutions that meet the unique needs of businesses across a wide range of industries.
We are a premier Veeam partner, as well as an AWS Premier Consulting Partner and Certified Solution Provider.
Our expertise includes managed cloud, backup and replication, disaster recovery, security, and Microsoft 365 solutions.
In the public cloud space, we specialize in migration, optimization, transformation, and cloud-first application consulting. What sets us apart? A fun, casual, and collaborative culture that embraces fresh ideas, innovation, and a strong customer-first mindset.
At Opti9, we work hard, support each other, and never shy away from a challenge.
We believe in balancing results with a positive team spirit—and we’re always on the lookout for authentic, accountable individuals who are ready to grow with us and make an impact. What would you do? In this role, you will be a part of a diverse and talented Cloud Networking team that works with a wide range of physical and logical technologies in the Cloud provider space.
As a member of the team, you will be tasked with weekly and monthly customer facing projects that involve pushing our infrastructure to the next level while staying competitive in the marketplace we reside in. You will be pushing the boundaries on SDN, micro segmentation, logical circuit technologies, data center designs and concepts, etc.
You will be working across multiple vendors for networking and security products that support our public and private cloud infrastructure. Primarily, this role will be focused on doing new customer deployments across our supporting technologies. This candidate will also require excellent interpersonal skills between internal teams and our customers representing the product workload owners. Also in this role, you will be acting as Tier 3 support to the Cloud Ops and NOC teams as needed outside of regular customer related projects.
What are the details?
Primary Responsibilities:
Support customer facing projects for firewall and route/switch involving design, diagrams, documentation, implementation Deploy and configure new customer environments utilizing NSX, security configurations, VMware Cloud Director networking and related infrastructure technologies Troubleshoot and resolve network connectivity issues, including routing, switching, NAT configurations, firewall policies, and network path optimization Manage, maintain, and improve the Palo Alto, Forti Gate, and VMware NSX (V/T) SDN infrastructure supporting customer and infrastructure workloads Regularly maps out and documents customer and infrastructure firewall diagrams to current and accurate versions Respond to critical incidents and perform effective troubleshooting and remediation during production outages React to Networking/Security monitoring platform alerting and ensure adherence to customer and infrastructure SLA uptimes Intermediate level understanding of TCP/IP network protocols, including common application protocols Assist with administration and maintenance of all data center and colocation core and distro connectivity all the way down to the access level Configure and support private and hybrid connectivity solutions across customer sites and cloud environments, including Megaport, Packet Fabric, Azure Express Route, AWS Direct Connect, and similar services Pro-actively review and maintain client infrastructure residing in the Opti9 environments Collaborate across teams to share technical knowledge, improve operational efficiency and support workload distribution Serve as an escalation point for junior Network Engineers, providing guidance on troubleshooting, implantation and best practices Update, maintain, and implement firewall standards and security…
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