Intern Site Reliability Engineer- Infrastructure

About Kinaxis

Are you looking to join an innovative, market-leading company where you can truly elevate your career? At Kinaxis we are serious about culture, we are serious about technology, we are serious about customers, and we are serious about not taking ourselves too seriously. If you are looking to be part of an incredible growth story, then we might just be the place for you!

In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, 6 global office and a best-in-class HQ in Ottawa, Canada. As winners of several Top Employer awards globally, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today.

Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains, and supporting the people who manage them. Our powerful, AI infused platform provides full transparency and visibility across end-to-end supply chains, enabling our customers to make faster, better decisions. We are trusted by renowned global brands to provide the agility and predictability needed to navigate today’s volatility and disruption.

With more than 40,000 users in over 100 countries, we are expanding our team as we continue to innovate and revolutionize how we support our customers.

The Site Reliability Engineering team is responsible for the delivery, management, and monitoring of Kinaxis products and cloud infrastructure in our production offerings. We are responsible for ensuring service availability and performance to our customers globally, 7x24x365. We develop automation geared towards production operations using modern platform tooling

HYBRID:
You must be in the Ottawa, Canada office at least three days a week.

This is a full-time, 8, or 12-month position, starting January 2027

This position is open to co-ops and interns. To be eligible, you must be currently enrolled in full-time education or be a recent/upcoming graduate within 12 months of the placement end date.

$27.04 - $39.66 hourly rate. The final offer within this range will reflect the candidate’s skills, year of education, and experience.

This is an existing job vacancy.

• As a member of our Site Reliability Engineering team, you will be responsible for delivering Software-as-a-Service to our customers globally.
• Deliver customer excellence, making sure we meet all SLAs
• Work in a highly collaborative team
• Deploy, upgrade, and support numerous applications, services and operating systems
• Exposure to infrastructure; VMWare, Kubernetes, storage, networking, etc
• Exposure to public clouds;
  Azure and GCP
• Opportunity to perform hands-on infrastructure support and hardware lifecycle management in an enterprise data center
• Troubleshoot system performance and application health issues
• Take ownership and accountability of the incident resolution process
• Must adhere to all security and confidentiality requests for this position
• May perform work on additional projects upon request

• Enrolled in a post‑secondary diploma or degree program in computer science or a related discipline
• Proven strong troubleshooting skills
• Working knowledge of Windows and/or Linux environments
• Excellent written and verbal communication skills
• Must be a Canadian Citizen or a Permanent Resident due to CGRP security requirements

• Knowledge of remote system administration
• Understanding of system performance monitoring
• Knowledge of modern SaaS technologies
• Knowledge of public cloud platforms (Azure, AWS, GCP)
• Knowledge of scripting languages such as Power…