Program Lead

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We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and together with our partners we provide essential information on Canada's health systems, enabling decisions that lead to healthier Canadians. As a valued member of the CIHI team, you and your work will have a pivotal role in the evolution of Canada's health care systems.

CIHI is recognized as an exceptional place to work that embraces diversity, respect, integrity, collaboration and innovation. Learn about our Equity, Diversity and Inclusion Strategy and the work being done to create a more inclusive and welcoming organization by focusing on how we learn, govern and practise.

At CIHI, we recognize what matters to our employees. Some of the benefits of working at CIHI include

• Retirement Planning Program
• Generous vacation days for permanent and long-term contracts
• Work-life balance
• Learning and Professional Development Program
• Flexible benefits program from your first day on the job for permanent and long-term contracts

The Program Lead advances the modernization of Hospital Data Standards, including data elements, collection requirements and related guidance. The role also leads client change management strategies for the transition to CHARTED, the new integrated hospital data system. The Program Lead oversees the development of data submission artefacts, client support activities, and engagement with the abstracting vendor community.

The Program Lead provides strategic leadership and program management for a designated portfolio of products, analytics, services, and initiatives that support CIHI’s organizational priorities. This role leads cross-functional teams in planning, development, implementation, and ongoing enhancement of analytic products, data standards, databases, and reporting solutions within the assigned program area. The role combines program management, data stewardship and quality assurance, methodological/technical oversight and stakeholder engagement to ensure timely, rigorous and policy relevant outputs for internal and external decision makers.

• Lead, coach and develop a high performing team; oversee all operational activities by assigning work, setting objectives, monitoring performance and fostering a culture of continuous learning and improvement.
• Own program workplans and product life cycles: develop project charters, schedules, budgets, risk and issue registers.
• Lead development, implementation and maintenance of data standards, metadata and documentation.
• Oversee data intake, processing, linkage and quality assurance practices; lead data quality assessments and remediation.
• Provide methodological direction for indicator development, analytic approaches and reporting; review analytic plans and validate results.
• Oversee reproducible code practices, validation testing and analytic product production.
• Monitor progress, elevate issues, report to management and ensure deliverables meet timelines and quality expectations.
• Translate analyses into reports, dashboards, presentations and briefing notes for technical and non-technical audiences.
• Contribute to operational planning, corporate reporting and evaluation of program impact; identify alignment opportunities with CIHI strategic priorities.
• Ensure compliance with privacy, confidentiality and ethical use policies, including disclosure control and de-identification.
• Build and maintain relationships with internal stakeholders, jurisdictions, health system partners, vendors and external experts.
• Lead consultations, advisory groups and respond to custom data/technical requests.
• Represent CIHI at committees, workshops and conferences; contribute to publications and promotional activities.

• Undergraduate degree in Health Sciences, Epidemiology, Statistics, Data Science, Public Policy or related field, or equivalent combination of education and related experience.
• Minimum 5 years relevant experience in health data/analytics, information management or related areas.
• Minimum 1–3 years of supervisory experience.
• Experience working with relational databases / large datasets, including manipulating, maintaining, and preparing data and presenting analyses and reports for different audiences.
• Experience with health administrative databases.
• People…