AI Workforce Specialist - Federal Government and Law Enforcement Job Ottawa area,Ontario Canada,IT/Tech

Overview

Joining our Federal team as an AI Workforce Specialist presents a unique and transformative opportunity to be at the forefront of Microsoft’s AI-powered productivity revolution. This role is purpose-built to accelerate the integration of AI and Microsoft Copilot into the Canadian Government and Law Enforcement by bridging Microsoft’s productivity cloud with cutting-edge innovation. As a trusted advisor and orchestrator, the AI Workforce Specialist plays a pivotal role in helping customers unlock new value, drive operational efficiency, and lead workforce transformation h a focus on growth, sales execution, and continuous learning, this role not only empowers specialists to shape the future of work but also positions them to capture new AI-driven revenue streams while strengthening Microsoft’s leadership in the AI era.

As an AI Workforce Specialist for the Federal Government, you will be a senior individual contributor responsible for driving digital transformation and customer success through Microsoft’s cloud solutions. You will lead strategic engagements, develop deep customer relationships, and orchestrate cross-functional teams to deliver business value. This role requires a understanding of government relations, industry trends, customer challenges, and Microsoft’s solution portfolio to effectively position, demonstrate

Responsibilities

Lead customer engagements to identify business needs and align Microsoft solutions.

Develop and execute account plans to drive adoption and consumption of Microsoft technologies.

Collaborate with technical specialists, customer success managers, and partners to deliver value.

Demonstrate real examples of Copilot for government departments

Stay current on industry trends and Microsoft product innovations.

Provide feedback to product teams to influence roadmap and improve customer experience.

Capabilities and Skills

Strategic Thinking:
Ability to understand customer needs and align solutions to business outcomes.

Federal Government relationships: A deep understand of the Canadian federal government with existing relationships across departments

Technical Expertise:
Deep knowledge of Microsoft cloud technologies and industry-specific solutions with a focus on Microsoft Copilot

Communication: presentation, negotiation, and interpersonal skills.

Collaboration:

Proven ability to work across teams and influence stakeholders.

Sales Acumen:
Experience in solution selling and driving revenue growth.

Qualifications

Required/minimum qualifications

Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, Information Security, or related field AND 4+ years experience in technology-related sales or account management OR equivalent experience.

Additional or preferred qualifications

Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 6+ years experience in technology-related sales or account management OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years experience in technology-related sales or account management OR equivalent experience.

4+ years solution or services sales experience.

Experience working with or selling to Public Sector and or Law enforcement.

Understanding of Federal Government departmental landscape with existing relationships.

Proven track record of achieving sales targets and driving customer success.

Knowledge of Microsoft cloud solutions and competitive landscape.

Ability to travel as needed to meet with customers and partners.

Solution Area Specialists IC4 - The typical base pay range for this role across Canada is CAD $103,500 - CAD $170,700…