Technical Support Technician
Job Description & How to Apply Below
Start your technical journey with Hub Star as a Technical Support Technician in Kanata, Ottawa. This hands-on role includes troubleshooting, hardware management, and direct customer interaction.
Hub Star is seeking an enthusiastic Technical Support Technician to contribute to our team in Kanata. This on-site opportunity is ideal for recent graduates or those with some experience in IT, electronics, networking, or similar fields. You'll engage in troubleshooting issues, preparing hardware, and providing solutions directly to customers across a varied technology landscape.
Key Responsibilities:
• Monitor support tickets and respond to customer inquiries
• Troubleshoot software, hardware, and network issues
• Build, configure, and test Hub Star hardware
• Support customer hardware installations and deployments
• Document issues and solutions clearly
Requirements:
• Genuine interest in technology and troubleshooting
• Good communication and organizational skills
• Ability to work independently and ask for help
• Willingness to travel to customer sites
• Confidence with both hardware and software
Leverage your technical curiosity and problem-solving skills while supporting Hub Star's innovative customer solutions.
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