Director - Business Development

Director of Clinical Informatics – Enterprise EHR/CIS Implementation. Symbio – Provincial Clinical Information Solution Program. Department of Health, Government of New Brunswick (GNB). Remote, with t...

CA$ yearly

• Lead clinical informatics activities for a large-scale, multi-site clinical information system (CIS) implementation across multiple healthcare facilities.
• Standardize clinical workflows across sites while accommodating approved local variations.
• Collaborate with physicians, nurses, clinical leaders, and other stakeholders to align clinical needs with system design.
• Lead clinical governance activities, working groups, decision-making, and approval processes.
• Translate clinical requirements and workflow designs into technical system configuration and build requirements.
• Oversee clinical informatics and technical build teams, including priorities, resources, testing, releases, and upgrades.
• Lead clinical validation, testing, release readiness, and go-live preparation.
• Support go-live activities, incident management, issue resolution, and post-implementation stabilization.
• Ensure patient safety and clinical quality considerations are embedded in system design and workflows.
• Develop and support clinician education, change management, system adoption, and ongoing optimization.
• Monitor implementation progress, identify risks and issues, and provide recommendations to senior leadership.
• Mentor team members, facilitate knowledge transfer, and support the development of internal clinical informatics capabilities.

• 10+ years of experience in clinical informatics, large-scale EHR/CIS implementation or optimization, and clinical workflow design within a healthcare system, with progressive leadership responsibilities.
• 5+ years in a leadership or senior advisory role leading clinical informatics, EHR/CIS build, or clinical workflow teams within a multi-site acute-care health system.
• Demonstrated experience standardizing and localizing clinical workflows across multiple healthcare facilities.
• Strong experience engaging physicians and other clinical stakeholders to support system design, decision-making, and adoption.
• Experience aligning clinical requirements with EHR/CIS configuration and technical build activities.
• Experience with clinical governance, system validation, testing, release readiness, go-live, incident management, and stabilization.
• Experience supporting patient safety, clinical quality, clinician education, and continuous improvement initiatives.
• Proven ability to lead multidisciplinary teams and facilitate knowledge transfer.

• Clinical informatics and enterprise EHR/EMR/CIS implementation and optimization.
• Clinical workflow analysis, standardization, localization, and redesign.
• Clinical governance, physician engagement, stakeholder management, and executive communication.
• Ability to translate clinical requirements into technical configuration and build specifications.
• Technical build oversight, prioritization, release management, and cross-functional coordination.
• Clinical testing, validation, cutover planning, go-live readiness, and incident management.
• Understanding of patient safety and clinical quality requirements within digital healthcare systems.
• Clinician education, adult learning, change management, adoption, and continuous optimization.
• Program planning, risk and issue management, progress reporting, and leadership recommendations.
• Strong team leadership, mentoring, collaboration, and knowledge-transfer capabilities.
• Strong written and verbal communication skills in both English and French.
• Ability to work remotely and travel periodically to project locations as required.

• Bachelor’s degree in Nursing, Health Informatics, Health Sciences, or a related field.
• An equivalent combination of education and demonstrated senior clinical informatics experience with clinical information system implementations may be considered, as specified in the role requirements.