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Senior AI Operations Analyst
Job in
Ottawa, Ontario, Canada
Listed on 2026-10-29
Listing for:
Ciena Corporation
Full Time
position Listed on 2026-10-29
Job specializations:
-
IT/Tech
AI Business & Operations, Security Management & Operations, Information Security & Data Protection
Job Description & How to Apply Below
Operate enterprise AI platforms at Ciena using Microsoft 365 Copilot, Copilot Studio, and LLM gateway administration expertise. Support reliable, secure services at scale.
As Senior Analyst, AI Operations and Governance, you will administer AI services and operational controls across Ciena. The work spans platform health, access management, governance, reporting, and service management. You will collaborate with Enterprise Architecture, Security, Infrastructure, Data and Analytics, Legal, Privacy, Compliance, and business teams.
Key Responsibilities:- Administer Copilot licensing, access, configuration, and service health
- Monitor AI platforms, incidents, readiness, and root-cause analysis
- Operate LLM gateways with routing, quotas, and audit logging
- Govern agent registration, approval, deployment, and retirement
- Maintain dashboards for usage, costs, errors, and policy events
- Five-plus years in enterprise platform administration or related technology roles
- Hands-on Microsoft 365, Copilot, Copilot Studio, and Entra
- Experience operating enterprise AI, LLM, or API gateways
- Knowledge of security controls, authentication, authorization, and audit logging
- Power Shell, Python, REST API, or workflow automation skills
Bring AI platform administration, governance, monitoring, and automation expertise to Ciena’s enterprise operations.
Position Requirements
10+ Years
work experience
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