Project Manager - ERP Job Ottawa area,Ontario Canada,IT/Tech

Description

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About the role

The ERP Project Manager leads the end-to-end delivery of our Enterprise Resource Planning program, from planning and vendor selection through implementation, go-live and post-launch stabilization. You will coordinate business stakeholders, internal IT, and the systems integrator to deliver on scope, schedule and budget.

The role sits at the intersection of finance, operations and technology. Success means a stable system that people adopt, clean data, and business processes that run better than before.

Key responsibilities

Planning and governance

Define project scope, objectives, deliverables and success metrics with executive sponsors

Build and maintain the integrated project plan, budget, resource plan and RAID log (risks, assumptions, issues, dependencies)

Set up governance: steering committee, status reporting, change control and decision logs

Report progress, risks and budget variance to leadership and the steering committee

Vendor and partner management

Support ERP software and systems integrator selection, including RFPs and evaluations

Manage contracts, statements of work, milestones and invoices with vendors and consultants

Hold partners accountable for quality, timelines and knowledge transfer

Implementation delivery

Lead workstreams across finance, procurement, supply chain, inventory, Project, HR/payroll and reporting as in scope

Coordinate business process mapping, fit-gap analysis, configuration and design sign-off

Oversee data migration planning, cleansing, validation and reconciliation

Manage integrations with existing systems (e.g., CRM, payroll, banking, e-commerce)

Plan and coordinate testing cycles: unit, system integration, user acceptance and parallel runs

Change management and training

Partner with change management leads to assess impact and build stakeholder buy-in

Coordinate end-user training, documentation and super-user networks

Communicate project updates clearly to all levels of the organization

Go-live and stabilization

Plan cutover, go/no-go criteria and contingency/rollback plans

Lead hypercare support and transition to ongoing operations

Capture lessons learned and a roadmap for future phases and optimization

Qualifications

Required

Bachelor's degree in Business, Information Systems, Finance, Engineering or a related field, or equivalent experience

5+ years of project management experience, including at least 2 full-lifecycle ERP implementations

Hands-on experience with a major ERP platform such as Sage and Acumatica.

Proven track record managing budgets and cross-functional teams.

Experience managing systems integrators, consultants and third-party vendors

Solid understanding of core business processes: record-to-report, procure-to-pay, order-to-cash and inventory

Preferred

PMP, or equivalent certification;
Agile/Scrum

ERP vendor certification on Sage and Acumatica

Organizational change management training (e.g., Prosci)

Experience in Construction, distribution and professional services.

Experience with multi-entity, multi-currency or Canadian/US tax and payroll requirements

Bilingual (English/French) is a must.

Skills and competencies

Leadership: guides teams without direct authority and keeps people focused through a demanding program

Stakeholder management: builds trust with executives, finance, operations and frontline users

Communication: turns technical detail into clear, plain-language updates and decisions

Risk and issue management: spots problems early, escalates appropriately and drives resolution

Business acumen: understands how finance and operations work and how ERP decisions affect them

Organization: manages many workstreams, dependencies and deadlines at once

Tools: proficient with MS Project, Smartsheet, Insights and Excel/Power BI for reporting

Working conditions and what we offer

Hybrid

Occasional extended hours around testing, cutover and go-live; some travel to (sites/offices) may be required

Competitive salary, (bonus), and comprehensive health and dental benefits

Professional development support, including certifications