Auto Claims Advisor at TD Insurance

Become part of TD Insurance as an Auto Claims Advisor in Ottawa, Ontario. This full-time role focuses on providing customer support and managing auto claims from start to finish.

In this position, you will assist clients following automobile accidents, ensuring they receive the care and advice they need. Candidates will need strong customer service skills and an analytical mindset to deliver equitable claim settlements. You will represent TD Insurance while collaborating with internal teams and external vendors to facilitate a smooth claims process.

Key Responsibilities:

• Support customers throughout the entire claims process

• Gather and verify crucial documentation for claims resolution

• Negotiate with vendors for appropriate damage settlements

• Maintain detailed records of claims interactions

• Collaborate with repair shops and other partners efficiently

Requirements:

• Minimum one year of claims adjusting experience preferred

• Excellent communication and customer service skills

• Strong time management and organizational abilities

• Ability to analyze evidence and negotiate outcomes

• Actively pursuing insurance designations is a plus

Utilize your customer service and analytical skills to support clients in their time of need at TD Insurance.
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