Property Claims Unit Manager

Position: Intact Property Claims Unit Manager
Join Intact as a Property Claims Unit Manager to lead a team in ensuring accurate appraisals and a seamless claims process. Enjoy a hybrid work model while fostering team growth and vendor collaboration.

As a Property Claims Unit Manager, you will oversee a team of Property Claims Specialists and Major Loss Appraisers, focusing on enhancing efficiency in the claims process. You will work closely with both vendors and internal stakeholders to ensure compliance with industry standards while finding ways to improve customer experiences. Your leadership and coaching will be vital in maintaining high team performance and regulatory adherence.

Key Responsibilities:

• Coach and develop a mix of claims specialists and appraisers

• Collaborate with vendors to enhance estimate accuracy

• Drive initiatives for cycle time reduction and customer satisfaction

• Ensure vendor services meet high-quality standards

• Analyze performance data for continuous improvement

Requirements:

• College diploma or relevant combination of experience

• Strong leadership skills with a focus on team development

• Effective communication and negotiation capabilities

• Familiarity with industry standards and restoration practices

• Previous experience in estimating commercial property losses is advantageous

Bring your leadership and analytical prowess to optimize the claims process at Intact.
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