Field Technician

Help us change the way the world parks

Parking isn’t just about spaces – it’s about creating seamless experiences, sustainable solutions, and smarter cities. At Flash, we’re not just thinking about today’s parking challenges; we’re actively shaping the future of parking + charging. Join us in transforming the way the world parks.

Location: Ottawa, ON Canada

• Travel within Canada up to 25%
• Availability for short‑notice travel (e.g., same day) may be required
• Monthly on‑call schedule (4 pm‑8 am Monday‑Friday and 24 h Saturday‑Sunday) with a two‑hour response time
• Potential 4‑5 hour onsite time during on‑call periods
• Availability for major events at client sites as requested
• Company vehicle may be assigned; only for company designated business, with SOP for use and reimbursement

• Manage installations with guidance of the Project Manager, leveraging internal and partner relationships to understand scope and nature of each assigned project
• Commission and test all Flash equipment at the completion of installation
• Service, troubleshoot, and resolve issues
• Exhibit strong professional business ethics: build constructive relationships, implement proactive and concise communication
• Act as a resource to colleagues and engage in collaborative problem solving while demonstrating Flash Parking’s core values
• Ensure all hardware, systems, and equipment are tested and working properly before leaving clients’ locations
• Be familiar with various gate manufacturers and types to program multiple variations per project scope

• Comfortable using hand tools and a multimeter
• Understanding of Flash Parking software solutions, hardware, and troubleshooting techniques
• Ability to quickly learn new hardware/electronic components
• Proficient in reading, writing, speaking, and understanding English in a business environment
• Ability to work autonomously in uncontrolled environments (e.g., parking garage)
• Experience with troubleshooting methodologies & quality testing
• Experience with low and high voltage wiring or commercial electrical knowledge
• Experience communicating with colleagues and customers in a technical support environment
• General knowledge of LAN/WAN networks and components
• Valid Canadian Driver’s License
• Ability to travel to USA; valid passport
• Bachelor’s, Associate’s, or Technical School Certification in a related field (or equivalent education plus customer support, project coordination, or account management experience)
• Proficiency with personal computer and Microsoft Office applications

• Strong written and verbal communication skills
• Amazing attention to detail
• Outgoing with an “I’ve got this” attitude
• Documentation skills
• PARCS experience;
  Access Control/CCTV experience;
  Comptia A+, Network+ certifications preferred
• Experience installing local networks and working with relays is a plus
• Bachelor of Arts, Associate’s, or Technical School Certification in a related field (or equivalent education plus customer support, project coordination or account management experience) – preferred
• Some travel and rotating on‑call schedule required

• $30‑$39/hr – final salary determined by candidate’s skills and experience

• Comprehensive medical, dental, and vision insurance
• RRSP with company match
• Paid time off and flexible work environment
• Opportunities for professional growth and development

Flash is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, allow us to attract creatively‑led people, and develop the best products, services and solutions. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Every qualified individual is encouraged to apply to join our team.

• Entry level

• Full‑time

• Engineering and Information Technology

• IT Services and IT Consulting