Ottawa DEWALT Tool Repair Specialist

Take on a rewarding role as a DEWALT Tool Repair Specialist in Ottawa, Ontario, where you'll focus on repairs and customer satisfaction. Your skills in tool diagnostics will be highly valued in this position.

As a DEWALT Tool Repair Technician, you will be responsible for the estimation and completion of repairs, ensuring high standards are met for all service work. This role includes providing technical assistance and managing customer inquiries related to Black & Decker, DEWALT, and Stanley tools while maintaining effective inventory processes.

Key Responsibilities:

• Estimate necessary repairs and complete them efficiently

• Process and track service work orders

• Offer technical support and product information to customers

• Verify part conditions and manage warranty claims

• Assist with shipping, receiving, and branch operations

Requirements:

• Completion of community college or trade school preferred

• Experience with power tool repairs is essential

• Strong organizational and communication skills

• Familiarity with Microsoft Office and cash registers

• Ability to work under tight deadlines

Shape your future as a DEWALT Tool Repair Specialist, blending technical skills with exceptional customer service in Ottawa.
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