Sales & Operations Planning Manager Job Ottawa area,Smiths Falls Ontario Canada,Supply Chain/Logistics

Location: Smiths Falls

The Opportunity

Canopy Growth is seeking a highly analytical and collaborative Sales & Operations Planning Manager, (S&OP) to support and strengthen the company's S&OP process.

Reporting to the Head of S&OP, this role will facilitate key planning reviews, support inventory and business performance objectives, and partner closely with teams across Commercial, Finance, Demand Planning, Supply Planning, Procurement, Manufacturing, Cultivation, and Inventory Management.

The successful candidate will develop a deep understanding of how these functions work together to achieve business objectives and help drive greater alignment, accountability, and decision-making across the organization.

This role is ideal for someone who enjoys solving complex business challenges, connecting information across multiple functions, and translating insights into actionable recommendations that improve service, inventory performance, operational execution, and overall business results.

Responsibilities

S&OP Leadership & Governance

Facilitate the monthly S&OP process, including Portfolio Review, Demand Review, and Supply Review meetings.

Coordinate planning activities across Commercial, Finance, Demand Planning, Supply Planning, Procurement, Manufacturing, Cultivation, and Inventory Management teams.

Consolidate key assumptions, risks, opportunities, and action plans into a clear view of business performance.

Ensure decisions and action items from each review are documented, communicated, and tracked to completion.

Prepare and coordinate materials that support Executive S&OP discussions and executive decision-making.

Escalate business risks, inventory concerns, supply constraints, and cross-functional issues as appropriate.

Support the Head of S&OP in aligning operational plans, inventory strategies, and financial objectives.

Business Analysis & Decision Support

Develop and maintain scenario planning models to support business decision-making and trade-off discussions.

Analyze the operational and financial impacts of planning decisions and identify associated risks and opportunities.

Analyze inventory performance and recommend actions to support inventory, service level, freshness, and working capital objectives.

Monitor and report on key performance indicators, including forecast accuracy, inventory health, service levels, capacity utilization, and supply chain performance.

Provide data-driven insights andrecommendations to support Executive S&OP and broader business discussions.

Business Performance and Continuous Improvement

Develop a strong understanding of end-to-end business processes and how decisions across functions impact overall business performance.

Identify process gaps, inefficiencies, and opportunities to improve operational execution, inventory performance, and cross-functional collaboration.

Lead and support initiatives that improve planning processes, operational performance, and cross-functional effectiveness.

Analyze business performance trends and recommend actions to address root causes and improve outcomes.

Promote best practices, accountability, and continuous improvement throughout the S&OP process.

Cross-Functional Collaboration

Build strong relationships across all functional areas of the business.

Facilitate alignment among stakeholders with competing priorities.

Influence outcomes through effective communication and data-driven analysis.

Serve as a trusted business partner to leaders across Commercial, Finance, Supply Chain, and Operations.

Experience

Minimum 5 years of progressive experience in Supply Chain, Demand Planning, Supply Planning, Inventory Management, S&OP, or a related field.

Demonstrated experience working within both Demand Planning and Supply Planning environments.

Strong understanding of forecasting, inventory management, capacity planning, production planning, and supply chain operations.

Proven ability to lead cross-functional processes and influence stakeholders without direct authority.

Experience supporting senior leadership through analysis, business insights, and recommendations.

Demonstrated ability to identify process improvement opportunities and drive change across multiple functional areas.

Exceptional analytical, problem-solving, communication, and facilitation skills.