On-Site Service Operations Associate

Step into your next role as an On-Site Service Operations Associate with Instantel in Kanata, ON. This position focuses on the hands-on inspection and preparation of customer units for service and repair.

In this role, you will report to the Service Supervisor and aid in streamlining product workflows. Your responsibilities will span cleaning units, performing basic inspections, and directly supporting service technicians. By fulfilling these tasks, you will enhance the productivity and quality of service output.

Key Responsibilities:

• Clean and prepare units received through RMA process

• Utilize guidelines for inspecting and categorizing units

• Accurately input product data in internal systems

• Assist with technician workflows and area organization

• Help in material handling tasks as needed

Requirements:

• At least 1 year of hands-on experience preferred

• Keen attention to detail with a process-oriented mindset

• Basic mechanical knowledge required

• Proficient with computers and adaptable to new systems

• Ability to lift up to 20 kg and stand for long periods

Bring your skills in product support and operational tasks to play a significant role in Instantel’s service success.
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