Contents Technician

The Contents Technician supports insurance restoration and contents management claims related to water damage, fire damage, and mold losses. This is a field-based, hands-on role working in residential and commercial properties across the Ottawa region.

Trinity Contents Management was founded by insurance professionals who saw firsthand what good and bad contents handling looks like, and built the company around doing it right. Every item we handle belongs to a family or business dealing with the aftermath of a loss, and we treat it that way.

• Perform contents pack-outs and pack-backs for insurance claims
• Safely pack, label, move, and transport household and commercial contents
• Assist with inventory support, item handling, and documentation
• Segregate contents for cleaning, restoration, storage, or disposal
• Load and unload contents at job sites and secure storage facilities
• Maintain clean, organized, and professional job sites
• Work closely with Project Managers and Team Leads

• Valid driver's license
• Fluent in speaking, reading, and writing English
• Ability to perform physical work, including lifting and carrying items
• Comfortable working in residential homes and commercial properties
• Reliable, punctual, and team-oriented
• Professional and respectful demeanor with clients

• Experience in contents restoration, moving, warehousing, or insurance claims
• Familiarity with pack-out / pack-back procedures
• IICRC certifications (or willingness to obtain)
• Forklift or warehouse experience

• Stable work in the insurance restoration industry
• Training provided — experience not required
• Clear opportunities to grow into Team Lead or Project Manager roles
• Supportive team environment focused on professionalism and quality

• Dental care
• Extended health care
• Vision care