Director - Facilities

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Posted Date 21 hours ago (7/7/2025 12:16 PM)

Overview

As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.

Boasting a prime location, Hard Rock Hotel & Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.

Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!

The Director of Facilities is responsible for overseeing facility maintenance, public space and grounds keeping. The Director is also responsible for ensuring compliance with OSHA standards and regulations, as well as municipal, provincial, and federal regulations and codes.

Responsibilities

RESPONSIBILITIES

• Responsible for setting goals, objectives , and action plans to ensure successful operations in assigned areas.
• Creates an atmosphere that induces guests to make Hard Rock Ottawa their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
• Assumes management responsibility for day-to-day operations and financial activities.
• Constantly provides direction for building repairs and alterations while assuring continuous maintenance and operation of equipment.
• Works with the president to e stablish contingency planning and emergency response procedures to minimize the b usines s affect in the event of the interruption of critical utilities and equipment.
• Ensures maintenance programs are prepared for long-range economies.
• Immediately collaborates with operational departments to address facility issues which may affect guest service, efficiency or safety.
• Works with other department heads to ensure projects are completed in a tim ely manner and up to standards
• Weekly inspections of the property, both inside and outside noting deficiencies.
• Develop, schedule, and control maintenance for systems and equipment.
• Oversee/inspection of jobs in progress and at completion to ensure standards of workmanship and safety are met.
• Establishes department standard , guidelines and objectives , and maintains other administrative processes, such as budget and staffing to ensure proper planning and efficient operations of assigned areas.
• Develops reporting and monitoring systems to accomplish objectives , maintains control of assets and fulfills regulatory compliance.
• Prepares operating budgets, monitors budgetary compliance and takes action on budget variance items.
• Ensures the effective, efficient, safe and overall cleaning maintenance of facilities and public areas. Also responsible for maintenance of facilities and repair of building amenities, utilities, parking lots, exterior landscaping and interior floral/seasonal decorations, oversees and administers maintenance contracts, as well as lead all new construction projects.
• Adheres to and enforces compliance with all regulations established by AGCO and other applicable agencies pertaining to gaming and facilities.
• Approves staffing work schedules and assures optimum development of work force to ensure that all projects are completed within designated time frames .
• Maintains cleanliness standards through an inspection process throughout all assigned areas of responsibility by observing and correcting any work-related deficiencies.
• Appraises work situations; directs, delegates, schedules and organizes work crews through their leaders to accomplish all assigned job functions.
• Directs resources to complete cleaning duties and maintenance/repair tasks on the facility with minimal impact on guest service.
• Oversees condition of grounds, snow removal and lawn maintenance.
• Plans and supervises maintenance of the facility as well as the planting,…