Communications and Information Solutions – Managing Director

Our client is a leading international communication and information solution provider who operate in mission critical/safety environments such as Air Traffic Control, Public Safety Emergency Services, Railways, Defence and Maritime. Represented in markets around the world the company develops and delivers fail-safe, user friendly, custom tailored solutions that empower their customers to efficiently perform control room focused tasks. The firm’s reputation for excellence, uncompromising quality and innovation make it an undisputed leader in its sector and markets.

As part of a planned transition, our client is now seeking a talented results-driven manager with strong business development focus to build upon the success of their Canadian office.

Scope of Position

Reporting to the Vice-President International, theManaging Directoris responsible to position our client’s services and products in Canada holding the full P&L responsibility and providing support and empowerment to employees to reach company objectives. The position is hands-on and leads from the front.

This is an outstanding opportunity that features:

• Strong industry and market leader
• Highly innovative technology
• Growing market opportunity
• An opportunity to make a real difference

Functional Tasks

• Strategic planning of business development activities with defined market goals in the Canadian market
• Assess local markets by verticals, identify current and prospective opportunities and develop forecasts, financial objectives and business plans for the local company.
• Sales and capture management
• Manage and enhance the team, developing and encouraging it along the way
• Further strengthen and maintain customer relationships, from project to executive level, including executive relationships.
• Follow policies and procedures eg. Managing staff according to the firm’s leadership guidelines. Demonstrate compliance with planning guidelines etc.
• Build relationships within the Canadian ecosystem that can be leveraged for the benefit of the company.
• Maintain close relationship with Headquarters and other international offices in North America and other locations. Share information on effective practices, competitive intelligence, business opportunities and needs.
• Pro-active sales activities to support key customers and acquire new projects
• Business Development to support continuous revenue growth
• Instill an intensely customer service mindset within the organization
• Spearhead the commercial agreements and sustainable relationships with potential customers.
• Remain abreast of competitive offerings, pricing and distribution strategies. Make recommendations to ensure positioning of existing technologies is optimized.
• Collect and translate market feedback into a practical product roadmap going forward including a plan for developing and/or partnering in order to secure future additions to the product suite that will ensure ongoing growth and profitability.

Key Performance Deliverables

In light of the identified responsibilities, the following arespecific deliverablesthat the position is designed to achieve.

• Strategic metrics:
  Ensuring that offerings align with market requirements and opportunities
• Financial metrics: attainment of revenues and profitability targets through a strong focus on management, costs, processes and revenue growth.
• Team Metrics:
  Building overall effectiveness of the team along with morale.

Competency Profile

The following competencies listed below define the role ofManaging Director:

Results Orientation
Focuses strongly on achieving agreed upon outcomes and ensures that key objectives are met. Conveys a sense of urgency and drives issues to closure. Aims to improve upon past performance. Establishes aggressive personal targets and strives to achieve them.

Strategic Approach
Develops a strategic plan to realize the vision. Revises strategy in light of changing circumstances. Takes a long-term view of organizational success. Works to clarify long term organizational goals. Able to stand back from immediate problems in order to focus on more far reaching ideas.

People Management
Establishes and communicates clear priorities and sense of direction. Clarifies roles and…