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Regional Service Line Leader, Contract Management

Job in Ottawa, Ontario, Canada
Listing for: RPMGlobal
Contract position
Listed on 2026-10-06
Job specializations:
  • Management
    Project & Program Management, Operations Management, Regulatory Compliance Specialist, Contracts Manager
Salary/Wage Range or Industry Benchmark: 120000 - 170000 CAD Yearly CAD 120000.00 170000.00 YEAR
Job Description & How to Apply Below

Defence Construction Canada (DCC) is looking for an experienced contract management leader to oversee the delivery of services on a large, complex Public Private Partnership (P3) within the National Services Region (NSR)

In this role, you will provide strategic leadership and oversight for contract management, construction technical services, and service line initiatives that support the successful delivery of infrastructure and construction projects. Working closely with regional teams, Client-Partners, industry representatives, and national service line leaders, you will help drive service excellence, quality, risk management, and continuous improvement.

This position is ideal for someone who combines strong technical expertise, leadership skills, and sound business judgment to support complex projects while influencing service delivery at both the regional and national levels.

What you'll do Regional Service Delivery & Contract Management
  • Lead and oversee the delivery of contract management services across the regional program
  • Provide contract management authority and oversight for complex construction, professional services, facilities maintenance, energy performance, maintenance services, and P3 contracts
  • Support contract administration activities including change management, claims management, dispute resolution, risk management, financial management, and schedule management
  • Provide strategic advice and guidance to senior Client-Partners and stakeholders
  • Support litigation matters and communications with sureties and insurers related to contract issues
  • Guide project teams on contract management best practices and service delivery standards
Technical Services, Risk & Quality Management
  • Oversee construction technical services including commissioning, operational health and safety, and industrial security
  • Lead regional quality management activities and quality verifications
  • Monitor service delivery standards and ensure compliance with corporate policies, procedures, and Client-Partner requirements
  • Identify, assess, and manage service line risks and report on mitigation strategies
  • Support the development and implementation of quality improvement initiatives
  • Ensure regional service delivery achieves established performance indicators
Training, Planning & Continuous Improvement
  • Deliver service line training and manage regional training initiatives
  • Support the development and implementation of national service line programs, policies, and procedures
  • Contribute to budgeting, business planning, and resource allocation activities
  • Prepare presentations and represent DCC at internal, Client-Partner, and industry events
  • Lead regional service line initiatives and continuous improvement activities
  • Promote knowledge sharing and consistent application of contract management practices
Leadership & Collaboration
  • Build and maintain strong relationships with Client-Partners, industry representatives, stakeholders, and internal teams
  • Support communication and collaboration between regional and national service line leaders
  • Provide technical guidance and functional leadership to employees and project teams
  • Coach, mentor, and develop team members
  • May supervise employees and manage performance, workload planning, and resource allocation
  • Support recruitment activities, including evaluating the technical capabilities of candidates
What you bring

You are a strong fit if you have experience with:

  • Contract management within construction, infrastructure, engineering, or facilities environments
  • Managing complex contracts, claims, disputes, and contractual risk
  • Construction project delivery and procurement practices
  • Quality management and compliance programs
  • Health and safety management and industrial security requirements
  • Leading teams and mentoring technical professionals
  • Building relationships with clients, contractors, consultants, and stakeholders
  • Supporting organizational change and continuous improvement initiatives
Education & Experience
  • University degree in engineering, architecture, or a related field with eight years' relevant experience, or the equivalent
Asset Qualifications
  • Professional engineering or architectural designation
  • Gold Seal Certification
  • Experience managing public sector or federally regulated contracts
  • Experience overseeing P3, facilities management, or major infrastructure contracts
Skills & Abilities
  • Strong knowledge of construction, engineering, and architectural practices
  • Knowledge of federal procurement and contracting requirements
  • Knowledge of project…
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