Director of Programs

At Human Concern International (HCI), we are committed to responding swiftly and effectively to crises, ensuring that communities receive the support they need when they need it most. For over 40 years, HCI has been at the forefront of emergency relief, delivering aid and hope to families in over 40 countries. We are seeking a strategic and experienced Director of Programs to lead the planning, development, implementation, and oversight of the organization's global humanitarian and development programs.

This role is responsible for ensuring that all programs are aligned with the organization's mission, strategic priorities, donor requirements, and regulatory standards. The Director of Programs provides leadership to the programs team, fosters strong partnerships with international stakeholders, oversees program quality, compliance, monitoring and evaluation, and works collaboratively with the Global CEO and cross-functional departments to maximize program impact, sustainability, and organizational growth.

Reporting To:
Global CEO

Location:

Ottawa - Hybrid

Terms:

Permanent Full Time
Salary: CAD 80,000 - CAD 110,000 Annually
Final date to receive applications:
On going until filled

• Develop and implement the organization's global program strategy in collaboration with the Global CEO, including annual strategic goals, priorities, and performance targets.
• Identify, explore, and advocate for new humanitarian and development projects that align with the organization's mission and strategic priorities.
• Contribute to organizational strategic planning and provide leadership on programmatic growth and innovation.
• Support the development of long-term organizational priorities through evidence-based planning and sector knowledge.

• Lead the planning, implementation, monitoring, evaluation, and close-out of all domestic and international programs from inception to completion.
• Ensure projects are delivered on time, within budget, and in accordance with approved objectives, organizational policies, and donor requirements.
• Oversee the development and review of high-quality project proposals, concept notes, budgets, implementation plans, and supporting documentation.
• Ensure consistent application of best practices and innovative approaches in program design and delivery.
• Develop effective systems, tools, and processes that strengthen program implementation and operational efficiency.
• Maintain appropriate oversight, accountability, and operational controls across all program activities.

• Maintain comprehensive knowledge of Canada Revenue Agency (CRA) requirements related to foreign activities and charitable operations.
• Stay informed of policies and regulations from Global Affairs Canada, international development agencies, donors, and other relevant national and international authorities.
• Ensure organizational compliance with all regulatory, donor, and contractual obligations.
• Develop, implement, and continuously improve policies, standards, procedures, and guidance that strengthen program quality and accountability.
• Ensure effective risk management practices are integrated throughout program planning and implementation.

• Develop and oversee monitoring, evaluation, accountability, and learning (MEAL) frameworks across all programs.
• Ensure systematic collection, analysis, and reporting of program performance data.
• Utilize evidence and lessons learned to improve program effectiveness and organizational learning.
• Develop reporting tools and dashboards to provide timely updates to the Global CEO and Board of Directors.

• Work closely with the Finance Department to develop, monitor, and manage program budgets, ensuring responsible financial stewardship.
• Monitor program expenditures and resource utilization to ensure cost-effective implementation.
• Collaborate with the Fundraising and Donor Relations teams to align fundraising initiatives with program priorities and organizational objectives.
• Support the cultivation of institutional donors, government agencies, foundations, and humanitarian funding opportunities.
• Contribute to proposal development and donor engagement activities to expand funding opportunities.

• Build, strengthen, and maintain strategic relationships with implementing partners,…