District Manager, Management

Company: Mind Games
Location: Ottawa, Ontario (Ottawa Region)
Job Type: Full-Time, Permanent
Annual Salary: $60,000–$70,000 + Performance-Based Bonus
Work Arrangement: Field-Based | Regional Travel Required

Mind Games is North America's premier specialty retailer, "Where Creative Minds Come to Play!"

Our stores are filled with games, puzzles, toys, and collectibles for every age and occasion. We don't just sell products; we create experiences, spark creativity, and give people the opportunity to explore hobbies and interests they love.

We are looking for a driven and experienced District Manager – Ottawa Region to lead multi-store performance, inspire high-performing teams, and deliver exceptional customer experiences across our retail locations in Ottawa and surrounding areas.

In this role, you will oversee regional sales performance, champion operational excellence, and foster a strong, customer-first culture throughout your district.

If you're a dynamic retail leader who thrives in a fast-paced environment and is passionate about driving results, developing leaders, and creating consistent, memorable in-store experiences, we'd love to hear from you!

Responsibilities include, but are not limited to:

• Ensure district financial goals, sales targets, and profitability objectives are achieved.

• Analyze business trends and develop strategic plans to increase sales, control expenses, and improve overall district profitability.

• Oversee daily operations across multiple retail locations to ensure consistency and operational efficiency.

• Ensure merchandising and customer service standards support the continued growth and expansion of our retail network.

• Recruit, develop, coach, and motivate Store Managers to achieve operational excellence and sales performance goals.

• Monitor store performance through key performance indicators (KPIs), sales reports, and operational assessments.

• Ensure effective implementation of loss prevention, inventory control, workplace safety, and security programs.

• Protect company assets and merchandise by maintaining strong operational controls.

• Demonstrate leadership that respects individual backgrounds, experiences, and cultural differences while upholding Mind Games' values.

• Collaborate with Head Office leadership to identify business opportunities and establish strategic goals.

• Recommend new products, merchandising strategies, and promotional initiatives to increase sales.

• Ensure all stores maintain company visual merchandising and presentation standards.

• Conduct regular store visits to evaluate performance, identify improvement opportunities, and support Store Managers.

• Support recruitment, employee development, performance management, and succession planning across the district.

• Promote an environment that encourages teamwork, creativity, participation, and continuous learning.

• Share best practices across stores to improve overall district performance.

• Ensure compliance with company policies, procedures, and applicable employment and workplace safety legislation.

• Travel regularly throughout the assigned Ottawa region and surrounding areas to support store operations and business objectives.

You are best suited for this role if you have:

• Minimum 5 years of retail experience.

• Minimum 3 years of multi-store management experience.

• Proven experience supervising, coaching, and developing Store Managers and retail leadership teams.

• Demonstrated ability to achieve sales targets and improve profitability across multiple locations.

• Strong understanding of multi-unit retail business analytics, financial reporting, and performance management.

• Experience managing operational budgets, controlling expenses, and…