Department Manager, Water Facilities

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

We are excited to announce the Department Manager, Facilities role for our Canada Water Business. The Department Manager (DM), Facilities will report to the Director of Operations and provide leadership to approximately 10 Group Leaders (GLs).

This is a strategic leadership role focused on staff development, team performance, and workforce planning. The Department Manager is responsible for supporting and advancing employee career growth through mentorship, coaching, networking opportunities, succession planning, and performance management. The role also oversees the day-to-day management of proposal and project workloads to ensure efficient resource utilization and business delivery.

As the Department Manager, Facilities in Canada, you will lead a team of Group Leaders and work closely with key partners including the Director of Operations, Principal Engineer and their team, Managers of Projects (MOPs), Client Account Managers (CAMs), Client Sector Leaders (CSLs), Regional Market Solution Leaders (RMSLs), and peer Department Managers across the business.

The Department Manager will be accountable for the following performance measures

• Drive portfolio growth by aligning staff capabilities with strategic Canadian market opportunities.
• Leverage Global Integrated Delivery (GID) resources in alignment with regional delivery strategies.
• Achieve annual net staff growth targets established by the geography.
• Ensure 100% completion of annual e3 performance reviews.
• Achieve return-offer targets for interns and co-op students, where applicable.
• Maintain strong Health, Safety & Environment (HS&E) performance across the team.

• Exemplify, promote, and lead Jacobs' values
• We Do Things Right
• We Challenge the Accepted
• We Aim Higher
• We Live Inclusion
• Coach and develop Group Leaders by strengthening leadership capabilities, business acumen, and professional growth opportunities.
• Mentor staff to achieve individual and collective success while fostering accountability, quality, and high performance.
• Lead career development activities including skill-building, growth opportunities, succession planning, and performance management through the e3 process.
• Build and sustain a high-performing team culture aligned with market and business objectives.
• Conduct regular team meetings and one-on-one discussions to maintain engagement and communication.
• Collect, share, and elevate employee feedback and concerns to leadership to ensure timely resolution.
• Drive a Canada wide approach that elevates a culture of disciplined design delivery across the portfolio of projects which continuously enhances Jacobs performance through the consistent delivery of high-quality, value-added solutions and services to our clients.

• Optimize staff utilization and resource allocation across markets, regions, and global delivery teams.
• Coordinate workload balancing to maximize business performance and provide meaningful career opportunities.
• Partner with Directors of Operations and business leaders to achieve operational goals, including billable hour targets and G&A budget performance. (add wording you feel is necessary)
• Coordinate with Group Leaders, Managers of Projects, and Market Leaders to maximize GID engagement and…