Shift Manager

Are you a people-first leader who thrives in a fast-paced, high-tech environment? We're looking for a Shift Manager to lead our day-shift outbound operations at one of our most advanced distribution centres, featuring goods-to-person technology, automated material movement and extensive sortation infrastructure. You'll lead a team of approximately 4 supervisors and 40-50 frontline employees. You'll coach and develop your supervisors, build a culture of accountability, and support employees through strong people leadership.

Whether your background is in distribution centre operations or you bring exceptional leadership, communication and coaching skills, we'd love to hear from you

• Address employee relations concerns
• Escalate employee relations and safety concerns as they relate to departmental processes to Department Manager
• Coach employees and Supervisors as per our performance management guidelines and initiate progressive discipline process as necessary
• Conduct investigations amongst employees, as required
• Act as point of escalation for employees & Supervisors
• Short-term resource planning within the area of responsibility, in partnership with the Production Control team
• Organizes & approves labour sharing with various departments throughout operations
• Identify improvement opportunities within the appropriate department and recommend resolutions
• Regularly review inter-department processes and identify improvement opportunities as necessary
• Supports Department Manager with new initiatives/projects
• Conduct regular 1:1’s and check-ins with Supervisors and complete annual performance reviews and time steps for employees
• Participate in hiring process, including interviewing and recommending candidates for hire
• Peer coaching with Department Managers
• Ensure adherence to all safety practices within the building

This position follows a three-week rotational schedule that includes weekdays and occasional weekends. The schedule offers built-in extended time off throughout the rotation, and the team is open to discussing flexible scheduling options to support work-life balance while meeting operational needs.

We’re always looking for great talent! In addition to competitive pay, we offer:

• Comprehensive benefits and retirement programs
• Performance incentives
• Continuing Education Programs
• Other perks to support your well-being
• Career growth opportunities and product discounts

Our typical hiring range is between $70,000 and $105,000. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, industry benchmarks, internal equity and other role-specific requirements. #LI-CD1 This posting represents an existing vacancy within our organization. We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes.

All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, over 1,600 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward.

We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health…