Production Associate; Embroidery Operator

Production Associate (Embroidery Operator)

Black Sheep Full Time / Temps plein Ottawa, ON $19 - $21 CAD per hour / 19 $ - 21 $ CAD par heure

Black Sheep Designs is a dynamic full-service apparel decorator and a subsidiary of McCabe Promotional Advertising, widely known as one of Canada's largest (and many say the country’s funnest) branded merchandise agencies.

We specialize in designing and creating fully custom decorated apparel. We bring creative visions to life through our comprehensive, in-house capabilities: design, screen printing, embroidery, direct-to-film transfers, and fulfillment services.

We are not your typical decorator. Our mission is to disrupt and innovate the apparel decoration industry by raising the bar on quality and service. We challenge the status quo with superior equipment, outstanding customer service, and elevated standards. Serving all of Canada, we are in the relentless pursuit of better so that our clients never have to settle for ordinary.

Above all, we are creatives who live and breathe for the challenge of crafting extraordinary apparel.

We are seeking an ambitious and enthusiastic individual to join our team as a Production Associate in the Embroidery Department. This is a fantastic opportunity to work alongside and learn from a team dedicated to excellence in apparel decoration.

At Black Sheep Designs, we believe in growth and potential. We don't focus on where you went to school or your past roles; if you have the ambition to learn and the willingness to succeed, you will have the ability to progress through our organization with many opportunities for growth.

As a Production Associate in our embroidery department, you will play a crucial role in ensuring flawless execution and expert-level detail in our custom apparel decoration process.

• Project Estimation
  :
  Utilize key project information to accurately estimate the time and resources required to complete high‑quality embroidery orders.
• Machine Setup: Set up embroidery machines and carefully select the appropriate thread and fabric stabilizers for each specific project.
• Technical Troubleshooting: Monitor machine performance to troubleshoot and report any mechanical challenges or needle/tension issues that arise.
• Production Communication: Provide timely and informative status updates on project progress to ensure seamless workflow integration.
• Problem Solving: Proactively utilize key resources and internal tools to resolve order challenges and technical discrepancies.
• Multi-Project Management: Effectively balance multiple projects simultaneously, ensuring peak efficiency without sacrificing the quality of the final stitch.

We're looking for a collaborative team player who brings a great attitude and possesses an exceptional work ethic with a strong desire to develop a passion for apparel decoration.

Required Abilities:

• Embroidery Proficiency: Proven expertise in independently operating multi-head embroidery machines with the ability to manage the full production process, from complex fabric selection to technical troubleshooting, with minimal training required.
• Physical Stamina & Mobility: Ability to stand and move throughout the production floor for the duration of the shift, with the frequent need to reach, bend, squat, and safely lift or carry materials weighing up to 50 lbs.
• Problem Solver: Possess a solution-focused mindset and demonstrate good judgment when problem-solving.
• Equipment Operation: Ability to operate a variety of warehouse and office equipment, including a pull cart.

Desired Assets (A Plus, But Not a Necessity):

• Basic familiarity with print shop technology (e.g., Printavo, iPad, and Computer).

Availability:

• Available to work, exclusively, Monday - Friday, 2:30 PM to 10:30 PM.

At Black Sheep Designs, we pride ourselves on a supportive and collaborative culture where working hard and having fun go hand in hand. We believe that delivering superior client experiences is best achieved when our team feels supported, respected, and balanced. We foster an environment where creativity and teamwork thrive, ensuring everyone feels valued and empowered.

Perks for Being Awesome:

• Healt…