Group Account Director

Position: Group Account Director at Advantage HQ
Elevate client success as the Group Account Director at Advantage HQ. Lead account management with a focus on e-commerce and performance marketing in a remote full-time role.

As a senior leader at Advantage HQ, you will guide the Client Success department, mentor a team of Account Managers, and foster strategic partnerships. Your expertise in e-commerce, practical operational skills, and client relationship management will drive significant growth and enhance client experiences. You will implement systems that transition account handling from reactive to proactive strategies that align with client and agency goals.

Key Responsibilities:

• Lead the Account Management and Client Success team

• Develop training frameworks for proactive strategies

• Oversee high-value client accounts and complex escalations

• Improve alignment between operational teams and workflows

• Drive long-term client retention and revenue growth

Requirements:

• 5+ years in account management or agency leadership

• Strong performance marketing and DTC e-commerce background

• Proven experience managing client escalations

• Excellent communication and stakeholder management skills

• Comfortable in a fast-paced, high-growth environment

Join Advantage HQ to shape the future of client success in performance marketing.
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