Entry-Level Communications Specialist at CI Investments

CI Investments Inc. is hiring an entry-level Communications and Knowledge Management Specialist for full-time work in Canada. Support Client Services with content creation, Salesforce management, and internal communications.

This role is ideal for someone passionate about communications and knowledge management. You will develop content for Client Services, maintain Salesforce knowledge resources, and execute Advisor communications. A focus on exceptional writing with a strong understanding of financial services is essential to ensure effective communication.

Key Responsibilities:

• Develop and edit content for Client Services knowledge platform

• Support Advisor communications using Marketing Cloud

• Maintain high writing standards across all content

• Coordinate feedback through surveys to improve knowledge usage

• Keep teams informed of product and service updates

Requirements:

• Minimum 1 year in a service-oriented role

• Experience in communications or knowledge management

• Proficient in Salesforce and Microsoft Office

• Subject matter expertise in CI processes preferred

• Strong organizational and interpersonal skills

Bring your writing expertise and service experience to CI Investments for a fulfilling career.
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