Senior Email and Customer Marketing Manager

Join Survey Monkey as a Senior Email and Customer Marketing Manager to enhance customer engagement through strategic lifecycle marketing initiatives. Propel user activation and retention via email and customer programs.

This role offers a chance to own the strategy for Lifecycle Marketing within Survey Monkey. You will draw on 8+ years of relevant marketing experience, ensuring a cohesive approach in Email and Customer Marketing. Lead a team to drive significant outcomes through effective program management and collaboration with peers in Customer Advocacy and Education.

Key Responsibilities:

• Set and manage Lifecycle Marketing strategy and cadence

• Guide email channel strategy in Iterable for precision targeting

• Oversee renewal and expansion marketing programs

• Create comprehensive reporting on lifecycle performance

• Collaborate cross-functionally to align marketing strategies

Requirements:

• 8+ years in lifecycle, CRM, or email marketing

• Minimum 3 years managing individual marketers

• Hands-on experience with Iterable or equivalent ESP

• Proven track record in revenue-driving marketing initiatives

• Cross-functional partnership experience

Drive strategic lifecycle marketing efforts to advance Survey Monkey's customer engagement and retention goals.
#J-18808-Ljbffr