Manager, Membership Engagement & Events

Help us create great experiences for members across Canada.

The National Association of Career Colleges (NACC) is looking for an organized, relationship-focused Manager, Membership Engagement & Events to help bring our member programming, events and engagement activities to life.

This is a hands‑on role for someone who loves making things happen.

You might be coordinating speakers and registrations for a national webinar one week, working with a provincial association on an upcoming event the next, and then turning your attention to the dozens of moving pieces behind a national conference. Along the way, you'll build relationships with career colleges across Canada, help members connect with NACC's work, and make sure the details that create a great member experience are taken care of.

You'll work closely with NACC's Director of Advocacy and Manager, Strategic Communications as part of a small, collaborative national team.

You'll help turn NACC's membership priorities into well‑executed programs and experiences. You'll:

• Build strong relationships with NACC member colleges and serve as a responsive, helpful point of contact.
• Coordinate and deliver member engagement activities throughout the year.
• Gather member feedback, questions, success stories and emerging issues and share what you're hearing with the NACC team.
• Track participation and engagement across programs and activities and help us understand what's resonating with members.
• Support outreach to prospective and renewing members as required.

Events are a major part of this role. You'll take ownership of the planning and execution that turns an event from an idea into a great experience for members.

You'll:

• Lead the planning and delivery of NACC's national conferences, coordinating programming, speakers, registration, logistics, vendors, partners and member participation.
• Work with provincial career college associations to coordinate NACC's participation in conferences, meetings and events across Canada.
• Coordinate member meetings, round tables and other engagement opportunities.
• Work closely with the Manager, Strategic Communications on event promotion, branding and communications.
• Travel within Canada to support NACC events and member activities.

NACC delivers webinars and virtual programming throughout the year, including our Leading Forward series. You'll coordinate the details from beginning to end, including:

• Setting up registration and virtual event platforms.
• Coordinating speakers, schedules, materials and participant communications.
• Publishing and promoting programming through NACC's member channels.
• Monitoring registration and participation.
• Supporting live delivery and troubleshooting.
• Coordinating recordings, resources and post‑event follow‑up.
• Tracking results and member feedback to help improve future programming.

NACC exists to represent and advocate for Canada's regulated career college sector. You'll help make sure members are connected to that work by:

• Supporting member participation in consultations, campaigns, government engagement and other advocacy activities.
• Identifying member, student, graduate and employer stories that can strengthen NACC's communications and advocacy.
• Helping communicate important policy and government developments to members.
• Collaborating with the Manager, Strategic Communications on newsletters, member updates, social media and event promotion.
• Using tools such as Canva, Constant Contact and Buffer to support polished, timely member communications.

We're less interested in finding someone who has held this exact title before than we are in finding someone who is organized, resourceful, great with people and exceptionally good at execution.

You may be a great fit if you:

• Have 3+ years of experience in membership engagement, association management, events, stakeholder relations, program coordination or a related field.
• Have planned and delivered conferences, events, webinars or professional programming.
• Are the kind of person…