Project Officer: Tax & Access

Community Support and Development Full Time / Temps plein Ottawa, ON $25.65 CAD per hour / 25,65 $ CAD par heure

Join Our Team at the Rideau-Rockcliffe Community Resource Centre

We are currently seeking to hire for the following position:

• JOB TITLE
• Project Officer:
  Tax & Benefits Access
• EMPLOYMENT
  STATUS
• 35 hours per week – full-time, one-year contract with possibility of renewal
• STARTING DATE
• September 14, 2026
• LOCATION
• Rideau Community Hub (815 St. Laurent Blvd., Ottawa)
• $ 25.65, plus a comprehensive benefits package and RRSP contribution program.

Founded in 1982, the Rideau-Rockcliffe Community Resource Centre (RRCRC) is a dynamic community-based organization dedicated to building a healthy, inclusive, and resilient community. Located in Ottawa's Ward 13, we provide a diverse range of programs and services that empower residents, strengthen community resilience, and promote social inclusion.

Our work includes food security initiatives, poverty reduction supports, crisis intervention, community development, children and youth programming, social enterprises, and the operation of a community social innovation hub. Supported by a dedicated team of staff, volunteers, and community leaders, RRCRC develops and delivers innovative programs that respond to emerging community needs and create meaningful opportunities for residents to thrive.

Recognized for its collaborative and forward-thinking approach, RRCRC is committed to creating lasting community impact. Guided by our strategic priorities of enhancing community capacity, strengthening sense of belonging, and increasing access to resources, we meet community members where they are, working alongside them to build on existing strengths, address barriers, and create pathways to opportunity, inclusion, and well-being.

Financial empowerment is an important part of RRCRC's poverty reduction work. Through tax filing, benefits access and related supports, we help community members access income, credits and benefits to which they are entitled, while reducing barriers that can prevent people from navigating complex financial and government systems.

The Project Officer:
Tax & Benefits Access plays a key role in advancing RRCRC's financial empowerment work by helping community members access tax filing services, benefits, credits and other income supports.

Building on RRCRC's established Community Volunteer Income Tax Program (CVITP), the Project Officer will help expand our traditional tax clinic into a sustainable year-round service. This includes coordinating support for overdue tax filings, strengthening access to benefits and income supports, and developing community-based and offsite service delivery.

As part of RRCRC's Community Support & Development (CSD) team, the role combines project coordination, financial empowerment, partnership development and direct community service.

The Project Officer will recruit, train and support a team of volunteers, students and interns; coordinate service delivery and partnerships; track program outcomes; and work directly with community members, including people experiencing low income and barriers to financial security.

Working closely with EBO Financial Education Centre and other financial empowerment and financial literacy organizations, the Project Officer will contribute to a coordinated approach to tax filing and benefits access across Ottawa.

This is an opportunity for a resourceful and community-minded professional who brings strong project coordination skills and an interest in community economic development and financial empowerment, while being comfortable working directly and respectfully with people from diverse backgrounds and lived experiences.

As part of RRCRC’s…