Office Assistant - Seasonal Registration

Who We Are  For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Who We Are  For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement  The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description  POSITION PURPOSE

SUMMARY:

The Office Assistant provides support during the Christmas season on a temporary basis.
Accountabilities   Greet walk ins and assist with booking Christmas Assistance appointments or inquiries accordingly.
Answer phones to book Christmas Assistance appointments
Complete reminder phone calls for guests and volunteers
Enter appointments into Link2

Feed Database appointment schedule.
Answer and/or redirect calls regarding questions about the Christmas Assistance Program and other inquiries as appropriate.
Print off appointment schedule daily for registration staff and volunteers.
Consult staff and identify areas of concern in daily schedule.
Assist with general administrative tasks as needed.
Manage and/or support other staff/volunteers with difficult and urgent client situations.
Attend staff meetings and complete necessary training as required.
Perform other position related duties as assigned
Working Conditions   This is a temporary seasonal position based on 35 hrs per week
Shifts are 8:30am – 4:00pm Monday through Friday, with a ½ hour unpaid lunch. Some flexibility in scheduling may be required.
The Supervisor will set the hours of work and work schedule.
The working environment is typically in the office in generally agreeable conditions.
Required to wear appropriate Salvation Army identification.
Ability to lift/move up to 10 lbs. (4.5 kgs) in a safe manner.
Education, Qualifications And Certifications   Completed High School.
Experience And Skilled Knowledge Requirements   A minimum of one (1) year of prior related experience working in community-based programs would be a definite asset.
Strong skills in all Microsoft Office products and good working knowledge and experience with email and internet-based programs
Skills And Capabilities   Good organization, strong oral and written communication, and interpersonal skills
Self-motivated and disciplined
Participate as an active and responsible team member.
Ability to represent the organization in a professional and engaging manner.
Attention to detail, problem solving and analytical skills
Ability to work with little supervision but also able to accept direction when necessary.
Maintain information in confidence as required.
Work in compliance…