Client Care Receptionist at VCA

Elevate pet care with VCA Canada as a Client Care Receptionist in Ottawa, ON. Your warm welcome and organizational skills will enhance client experiences and support our veterinary team.

This full-time position requires you to create a welcoming environment for clients and their pets. You will manage multi-line phone systems, schedule appointments, and assist veterinary staff with various tasks.

Your role is vital to ensuring smooth reception operations and maintaining cleanliness throughout the clinic.

Key Responsibilities:

• Greet clients and their pets with warmth and professionalism

• Manage multi-line phone systems and track appointments

• Assist veterinary staff with treatment and office tasks

• Process payments and explain billing to pet owners

• Maintain cleanliness of the reception and pet areas

Requirements:

• Experience in a front desk or reception capacity

• Excellent customer service and organizational skills

• Willingness to learn about veterinary services and procedures

• Ability to manage email correspondence effectively

• Strong communication skills with pet parents and staff

Bring your customer service expertise and passion for animals to VCA Canada in Ottawa.
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