Ottawa Veterinary Client Care Specialist

Help create a caring environment as a Veterinary Receptionist at Ottawa Veterinary Hospital. This full-time role emphasizes client care and effective hospital operations.

Ottawa Veterinary Hospital is looking for a Veterinary Receptionist to become an integral part of our client care team. You will be responsible for providing a welcoming atmosphere for clients, managing appointment schedules, and supporting veterinary staff. This position requires strong communication skills and the ability to engage with both clients and pets positively.

Key Responsibilities:

• Ensure a warm and friendly reception experience

• Track bookings and schedule appointments efficiently

• Support veterinary staff in daily tasks

• Handle billing, invoicing, and confirmations

• Manage cleanliness of reception and common areas

Requirements:

• Excellent customer service aptitude

• Strong organizational capabilities

• Experience with a multiline phone system

• Eagerness to learn about veterinary services

• Commitment to maintaining a clean work environment

Enhance client satisfaction and pet well-being at Ottawa Veterinary Hospital.
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