Project Quality Manager

For more than 50 years, the building team has given life to countless construction projects, distinguished by the high quality of their work, meeting the highest standards in the industry and seeking environmental certifications. Engineers, architects, and other building specialists work with heart and enthusiasm to meet deadlines and exceed customer expectations, while improving the well‑being of communities.

Office buildings, hospitals and research centres, educational establishments, residential buildings, hotels, shopping centres, factories, sporting and cultural centres – our team excels at erecting these places using state‑of‑the‑art tools and space, keeping people at the heart of its concerns by advocating an innovative collaborative approach.

Come build the future with us!

We are looking to add a Project Quality Manage
r to work on one of our important building projects in Ottawa, Ontario.

The Project Quality Manager is responsible for planning, implementing, monitoring, and continuously improving the Quality Management System (QMS) applicable to civil engineering works and related infrastructure. The role ensures full compliance with contractual requirements, applicable standards, regulatory obligations, and industry best practices, while providing ongoing support to construction and engineering teams throughout project execution.

• Deploy, maintain, and continuously improve the project’s Quality Management System (QMS) in alignment with ISO
  9001 and applicable federal project requirements.
• Develop, update, and manage the Project Quality Plan (PQP), Quality Manual, quality procedures, work instructions, and forms within contractually required time frames.
• Ensure contractual, technical, regulatory, and federal compliance requirements are fully integrated into project execution processes.

• Plan, coordinate, and supervise all QA/QC activities on‑site and at fabrication facilities.
• Review and approve Inspection and Test Plans (ITPs) for foundations, concrete works, form work, rebar, industrial, commercial, and institutional building construction activities.
• Verify the conformity of materials, equipment, and construction methods with project specifications and applicable federal standards.
• Manage material and field testing (concrete, soils, fireproofing, etc.) and ensure timely reporting and analysis of results.

• Plan and perform internal quality audits and field inspections in accordance with the Quality Audit Plan.
• Manage non‑conformities, observations, and deviations, including root cause analysis, corrective and preventive actions, and validation of effectiveness.
• Participate in external audits conducted by the client, certifying bodies, and federal authorities.
• Ensure proper control, traceability, and archiving of all quality documentation, including inspection records, test reports, certificates, and turnover packages.

• Serve as the project’s primary technical resource for quality‑related matters across construction, engineering, and field teams.
• Collaborate closely with Construction, Engineering, Environment, and Health & Safety (HSE) teams to ensure integrated project execution.
• Manage client satisfaction processes, including structured communication feedback mechanisms and complaint handling protocols, with defined escalation paths within the organization.
• Coordinate quality activities with all relevant project stakeholders, including authorities having jurisdiction, third‑party inspectors, and other consultants as required.

• Train and coach personnel on applicable quality requirements, project procedures, and compliance expectations.
• Prepare and deliver periodic quality reports to senior management and the federal client.

• Identify opportunities to improve quality processes and work methods based on field conditions and project performance.
• Analyze quality performance indicators (KPIs) and recommend improvement plans.
• Capture lessons learned and contribute to…