Senior Director of Quality

Position: Senior Director of Quality at ORBCOMM
Drive excellence in global quality strategies as the Senior Director of Quality at ORBCOMM, located in Ottawa, ON. Your leadership will directly impact product reliability and customer experience.

You will be the key professional in evolving the quality landscape by collaborating with diverse teams including Engineering and Operations. Your primary focus will be on establishing quality standards and managing systems that ensure compliance and continuous improvement. This dynamic role offers flexibility in a hybrid work environment.

Key Responsibilities:

• Define comprehensive global Quality strategies

• Serve as primary customer quality liaison

• Embed design for quality in Engineering workflows

• Lead Quality Management System and audits

• Analyze failure data for root cause and resolutions

Requirements:

• 8+ years in Quality leadership in regulated fields

• Knowledge of QMS, audits, and compliance practices

• Expertise in cross-functional partnerships

• Strong data-driven approach to quality improvement

• Proven stakeholder communication competencies

Lead ORBCOMM’s innovation in quality, promoting long-term customer trust and product excellence.
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