Quality Assurance Analyst - CRM Focus

Pursue excellence as a Quality Assurance Analyst at Leverage Tek, specializing in Microsoft Dynamics CRM. This hybrid opportunity supports high-quality software launches and customer satisfaction.

As part of a focused 6-month contract, you will leverage your 8+ years of QA Analyst experience in Ottawa's dynamic environment. The role emphasizes creating and executing robust test plans while collaborating with cross-functional teams on vital testing phases and customer complaint resolutions within MS Dynamics CRM.

Key Responsibilities:

• Create detailed test scripts for application validation

• Investigate customer complaints with documentation

• Propose solutions to enhance product quality

• Collaborate for thorough application testing

• Conduct integration and data migration tests

Requirements:

• Over 8 years of QA Analyst experience

• Practical expertise in Microsoft Dynamics CRM

• Proven ability in test plans, execution, and defect management

• Familiar with integration and user acceptance testing

• Self-directed in a low-structure environment

Bring your agility and analytical skills to ensure the highest software quality at Leverage Tek in Ottawa.
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