Property Manager - Residential

Position Title:

Property Manager (Residential) Salary: $60,000-$70,000 Position Status:
Existing vacancy

Location:

Ottawa, ON Work Model:
Onsite Additional Notes:
Our client is seeking a Residential Property Manager to oversee a portfolio of residential buildings, including a primary downtown property and several smaller sites. This role is responsible for the day-to-day operations of the properties, ensuring a high standard of resident satisfaction, efficient building maintenance, and strong financial performance.

• Respond to resident inquiries, requests, and concerns promptly and professionally to ensure a positive living experience.
• Coordinate maintenance requests by issuing work orders, liaising with maintenance staff or external contractors, and following up to ensure satisfactory completion.
• Conduct regular inspections of common areas and residential units to ensure cleanliness, safety, and compliance with lease agreements and property standards.
• Maintain accurate and up-to-date lease agreements, tenant records, and property documentation in accordance with company policies and residential tenancy regulations.
• Oversee rent collection, monitor arrears, and follow up on outstanding payments professionally and in compliance with regulations.
• Support leasing activities, including coordinating showings, processing applications, and assisting with resident onboarding to maintain high occupancy levels.
• Monitor local rental market trends to ensure competitive pricing and support leasing strategies aimed at minimizing vacancies.
• Prepare and manage operating budgets for the properties, track expenses, and ensure cost control while maintaining service quality.
• Coordinate vendor services and obtain quotes for repairs, maintenance, and capital improvements to ensure cost-effective solutions.
• Promote a safe, clean, and well-maintained living environment by ensuring compliance with health, safety, and residential housing regulations.
• Build strong relationships with residents to foster community engagement, retention, and overall satisfaction.

• Minimum of three years in residential property management; experience with mixed-use portfolios is an asset.
• Strong understanding of leasing practices, service contracts, and the Residential Tenancies Act.
• Comfort overseeing administrative functions, building operations, and financial performance, including budgeting and rent collection.
• Ability to work effectively with superintendents, maintenance staff, and leasing administrators to support occupancy goals.
• Solid understanding of building systems, occupational health and safety standards, and environmental regulations.
• Commitment to quality, consistency, stability, and accountability in all responsibilities.
• Valid driver's license and access to a vehicle for travel between sites.

• Proven ability to improve resident satisfaction and retention through strong relationship management and proactive service.
• Demonstrated success in reducing vacancy rates through effective leasing support and market awareness.
• Strong financial acumen, including experience managing budgets, controlling costs, and minimizing arrears.
• Highly organized and responsive, with the ability to manage multiple properties while maintaining attention to detail and service quality.

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AI may be used to support certain administrative aspects of our recruitment process. However, all applications and resumes are reviewed by qualified human reviewers, and all screening and hiring decisions are made solely by the hiring team. The posted salary range reflects expected compensation for this role in accordance with Ontario pay transparency requirements. Actual compensation will be determined based on the successful candidate's experience, skills, and qualifications and may fall anywhere within the range.