Team Leader, Retail

Position: Team Leader Role Dollarama
Become a Team Leader at Dollarama in Ottawa, where you will supervise staff and enhance customer satisfaction through exceptional service and merchandising standards.

This full-time, permanent position involves leading a team of associates while ensuring a well-organized and clean store environment. Candidates should bring at least one year of retail and management experience, with the ambition to grow within the company. Key tasks include cash management, training employees, and resolving customer complaints.

Key Responsibilities:

• Lead and supervise store associates

• Oversee merchandising and stock management

• Ensure excellent customer service is delivered

• Execute daily store opening and closing tasks

• Maintain high cleanliness and safety standards

Requirements:

• Minimum of one year in retail

• At least one year in a management role

• Open and flexible availability

• Proven communication and leadership skills

• Ability to work in a dynamic retail setting

Lead the Dollarama team in delivering top-tier customer experiences in Ottawa.
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