Key Holder - AVEDA Rideau

Key Responsibilities

Support the Store Manager and Assistant Manager to ensure the smooth, efficient running of the store.
Use outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic, and personalized customer service to achieve all sales and customer service targets.
Carry out essential start and end of day cash reconciliation and hold responsibility for opening and closing the store on a rota basis.
Provide strong retail leadership, ensuring exceptional customer experiences and achieving sales and service targets.

• Proven retail experience, preferably within cosmetics.
• Ability to provide inspirational, authentic, and personalized customer service.
• Experience with retail point‑of‑sale software.
• Previous supervisory experience, including coaching/mentoring others to achieve sales and customer service targets.
• Previous retail operations experience including cash reconciliation and opening/closing the store.
• Flexible to work retail hours, including days, nights, weekends, and special events in a fast‑paced environment.
• Must be able to provide proof of right to live and work in the country if invited for an interview.

Pay Range: $19.40 to $24.30 per hour (based on qualifications, skills, experience, and budget), based on a 40‑hour work week (range to be scaled accordingly).
Benefits include health insurance coverage (medical, dental, and vision), wellness and family support programs, life and disability insurance, retirement savings plans, education‑related programs, paid holidays and vacation time, and highly competitive incentive compensation programs. Eligible employees may participate in the applicable commission/bonus plan under the guidelines in effect at the time of hire; additional details will be provided during onboarding.

We are an equal‑opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on request.