Retail Sales Associate

Position: Retail Sales Associate at The Wine Shop
Become a vital part of The Wine Shop team as a Retail Sales Associate. This role focuses on providing exceptional customer service and sales support within the vibrant world of wine.

In this position, you will be responsible for ensuring guest satisfaction while assisting with product purchases and information. With at least 2 years of customer service experience, this role requires a keen focus on creating a welcoming environment for shoppers. Flexibility is key, as you will work various shifts, including evenings and weekends.

Key Responsibilities:

• Ensure total customer satisfaction in every interaction

• Assist customers with purchases and product information

• Support product shipments and merchandising tasks

• Handle cash transactions and balance the till accurately

• Comply with health and safety regulations

Requirements:

• Minimum of 2 years in customer service roles

• Smart Serve Certification is required

• Familiarity with point of sale systems

• Knowledge of Windows applications like Word and Excel

• Ability to lift 40lbs regularly

Deliver outstanding customer service and product knowledge at The Wine Shop as a Retail Sales Associate.
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