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Retail Store Manager at FIKA
Job Description & How to Apply Below
As a Retail Store Manager at FIKA, you will oversee daily operations, ensuring profitability and compliance with regulations. You will manage and develop staff, enhance customer experience, and ensure precise product presentation.
Your role is crucial in achieving sales goals and maintaining high standards of service.
Key Responsibilities:
• Foster and develop customer success teams
• Address customer complaints professionally and promptly
• Maintain compliance with health and safety regulations
• Optimize inventory management for better stock levels
• Authorize refunds and track sales reports
Requirements:
• 3 years of retail experience
• 1 year in a supervisory role
• Experience in all customer service aspects
• Clear criminal record and certifications required
• Proven ability to manage staffing and operations
Drive team performance and deliver exceptional service at FIKA's retail locations.
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