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Educator | Bayshore Mall

Job in Ottawa, Ontario, Canada
Listing for: Lululemon Athletica
Full Time position
Listed on 2026-06-27
Job specializations:
  • Retail
    Stocking, Retail Associate/ Customer Service, Retail Sales
Salary/Wage Range or Industry Benchmark: 21.25 - 24.15 CAD Hourly CAD 21.25 24.15 HOUR
Job Description & How to Apply Below

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We set the bar in technical fabrics and functional design and create transformational products and experiences that support people in moving, growing, connecting, and being well. We focus on equity, inclusion, and growth in all aspects of our organization.

Job Summary

The Educator role is the foundation of our success as an organization. Educators are experts in creating world‑class customer service and guest experience in our retail stores. They engage guests, share top‑quality product education, and speak authentically about our community and culture.

Key Responsibilities Guest (i.e., Customer) Experience
  • Interact with guests to ensure a great experience while respecting their time.
  • Assess guests’ needs to provide customized, effective purchase and return solutions.
  • Provide technical product education by articulating the value and benefit of the product.
  • Facilitate a seamless end‑to‑end experience by conducting accurate and timely transactions and executing market‑relevant omnichannel programs.
  • Move dynamically on the floor to continuously engage guests and attend to store needs.
  • Receive guest feedback and partner with leadership to take appropriate action and “make it right.”
Working with Others
  • Contribute to a respectful and inclusive team environment by welcoming differences.
  • Establish supportive and productive relationships with all team members.
  • Collaborate with team members to ensure optimal guest experience and support store operations.
Operations
  • Perform product presentation tasks such as restocking or relocating items according to company standards.
  • Use in‑store technology to support operations and provide positive guest experiences.
  • Perform cleaning tasks as needed to maintain a luxury environment.
  • Understand and adhere to safety policies and procedures to maintain a safe work environment.
  • Perform work in accordance with applicable policies, procedures, and laws or regulations.
Key Skills & Core Values You Bring
  • Inclusion & Diversity:
    Creates and supports an inclusive environment that values differences.
  • Integrity/Honesty:
    Behaves in an honest, fair, and ethical manner.
  • Guest

    Experience:

    Enjoys working and connecting with, understanding, and helping guests.
  • Personal Responsibility:
    Accepts accountability for actions; is dependable.
  • Self‑Awareness:
    Is aware of how words or actions may be perceived by or affect others.
  • Collaboration and Teamwork:
    Works productively with others to achieve goals; seeks diverse perspectives.
  • Enthusiasm:
    Is enthusiastic about one’s own work; looks for ways to make work fun and engaging.
Job Requirements
  • Must be legally authorized to work in the country where the store is located.
  • Must be 18 years of age or older.
  • Must provide proof of the Right to Work and evidence related to local legislative requirements (EMEA only).
  • Must have the ability to travel to the assigned store with their own transportation.
Availability
  • Willing to work a flexible schedule including evenings, weekends, and holidays.
Other Willingness Requirements
  • Willing to work in an environment with bright lights and loud music.
  • Willing to move through a store for most of a shift to help guests and accomplish work.
  • Willing to move boxes weighing up to 30 lbs (13.6 kg).
  • Willing to work as part of a team and also complete some work independently.
Job Assets (i.e., nice to have; not required)
  • Education:

    High school diploma, GED, or equivalent.
Compensation & Benefits Package

Base Pay Range: $19.25 – $22.15/hour, subject to minimum wage in the location.
Target Bonus: $2.00/hour.
Total Target Base Pay Range: $21.25 – $24.15/hour.

Lululemon’s compensation offerings are grounded in a pay‑for‑performance philosophy. The base pay offered is based on market location and may vary depending on job‑related knowledge, skills, experience, and internal equity. Employees in this position are eligible for a competitive bonus program, subject to program eligibility requirements.

Benefits
  • Extended health and dental benefits, and mental health plans.
  • Paid time off.
  • Savings and retirement plan matching.
  • Generous employee discount.
  • Fitness & yoga…
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